Important: All products sold on this site which come from USA, Japan or other over seas suppliers or manufacturers are sold on this site as Special Order items. This means that once you place your order, you cannot then cancel the order within our stated 28 days delivery timescale (longer for bodykits). Also, once the goods have been delivered to you, you cannot then return them to us for refund as they are special order items.
When selecting items from our catalogue please ensure you buy the correct part. Our site may display products in your car section which may not actually fit your specific car. Please ensure you are sure you want to purchase the item before submitting your order. It is your responsibility as the customer to know the item is the part you want. If in doubt, contact the manufacturer before placing your order with us. We will not accept any cancellation, refund or exchange for the product you ordered if it won't fit on your car through your error.
If, in the unlikely event that we sends you the wrong item through our mistake please notify us within 7 days of taking delivery of the item. We will then require the item to be returned to us. The item should be returned in 'as new' condition within 10 days. Once it arrives back with us we'll inspect for damage and replace or refund as appropriate. Postage on these returns will be refunded at our discretion. If you dont inform us within 7 days, or return the item to us within 10 then no refund/replacement will be available.
If your purchase was damaged in-transit to you then you need to notify us within 7 days of taking delivery of the item. Please inspect your goods as soon as they arrive with you. Do not accept the item until you check it's condition. If it is found to be damaged then reject the item and have it returned to sender. No refund can be made if you accept it and then later tell us that the item is damaged.
For all other cases we may consider offering a refund, replacement or credit within 7 days of you taking delivery of the item.
Returns will only be accepted if goods are in new, unused condition and in original packaging.
Postage/shipping will not be refunded.
We will not accept returns for goods which were sold as special offers either on this site or anywhere else, or for sales through eBay Buy It Now or Auctions, unless we specifically said so in writing prior to dispatch.
