When selecting items from our catalogue please ensure you buy the correct part. Our site may display products in your car section which may not actually fit your specific car. Please ensure you are sure you want to purchase the item before submitting your order. It is your responsibility as the customer to know the item is the part you want. If in doubt, contact the manufacturer before placing your order with us. We will not accept any cancellation, refund or exchange for the product you ordered if it won't fit on your car through your error.
If, in the unlikely event that we sends you the wrong item through our mistake please notify us within 7 days of taking delivery of the item. We will then require the item to be returned to us. The item should be returned in 'as new' condition within 10 days. Once it arrives back with us we'll inspect for damage and replace or refund as appropriate. Postage on these returns will be refunded. If you dont inform us within 7 days, or return the item to us within 10 then no refund/replacement will be available.
If your purchase was damaged in-transit to you then you need to notify us within 7 days of taking delivery of the item. Please inspect your goods as soon as they arrive with you. In the case of a courier delivery, do not sign for the item until you check it's condition as no refund can be made if you sign for it. If the item was delivered through Royal Mail then we will claim on your behalf through the normal Royal Mail claims process.
For all other cases we may consider offering a refund, replacement or credit within 7 days of you taking delivery of the item. Returns will only be accepted if goods are in new, unused condition and in original packaging. Postage/shipping will not be refunded. All returns are subject to a restocking fee of up to 15% of the price of the item which we need to charge to offset the cost of our order processing.
We will not accept returns for goods which were sold as special offers either on this site or anywhere else or for sales through eBay Buy It Now or Auctions, unless we specifically said so in writing prior to dispatch.


